www.hostsupport.org FAQs

How do I add a cron job? and What is a cron tab?

2010-05-17T20:16:29+10:00

The crontab command, found in Unix and Unix-like operating systems, is used to schedule commands to be executed periodically. It reads a series of commands from standard input and collects them into a file known also known as a "crontab" which is later read and whose instructions are carried out.

We have a flash tutorial on how to add cron jobs, just click here...

How Do I add a subdomain?

2010-05-17T20:12:44+10:00

A sub domain is one that will call a url with the name of the directory before your domain name, for example: subdir.yourdomain.com .

To accomplish this you must take a couple of steps, the first being setting up the directory and content for the directory. The flash tutorial on how to do this can be viewed by clicking here...

How do I block an IP address from accessing my web site?

2010-05-17T20:18:17+10:00

Maybe someone from a particular IP address is posting spam on your bulletin board or blog and you want to deny access to this person or persons. You can do this with the block IP tool in your control panel. For a Flash tutorial on how to do this click here...

How do I change my password?

2010-05-17T20:14:45+10:00

It's a good idea to change your password every once in a while. The process is very easy. To view a Flash tutorial click here...

How do I install FrontPage extensions?

2010-05-17T20:10:56+10:00

A complete Flash Tutorial is here.

How do I password protect a directory?

2010-05-17T20:10:08+10:00

Sometimes you do not want content available to the general public. That content may be confidential information, pay per view information, etc. It's easy to password protect a directory though your control panel. To view a simple Flash tutorial of how to do this click here...

How do I create a backup of my web site?

2010-05-17T20:14:09+10:00

It's a good idea to create a backup of your web site from time to time. For a Flash Tutorial on how to do this click here...

How do I prevent other web sites from using the images stored on my server?

1970-01-01T10:00:00+10:00

There are sites that will use your images or other content such as pdf files or flash files. You can prevent this by setting up hotlink protection through your control panel. For a Flash tutorial on how to set this up click here...

How do I create a custom error page?

2010-05-17T20:30:52+10:00

Have you ever went to a web site and gotten the generic "page cannot be found" 404 error? No navigation, no other information, you're just stuck.

You can create a custom error page to display anything you want. Many site owners prefer to have the error page have the look and feel of their own web site with navigation that will take your visitor to a page that will help them find what they are looking for.

It's actually very simple to do this. For a Flash tutorial on how to create a basic error page just click here...

Once the basic error page is created you can edit it to match the look and feel of your web site and the navigation that you want your visitor to see.

How do I reroute traffic from one url to another?

1970-01-01T10:00:00+10:00

Sometimes it is necessary or helpful to route traffic from a url on your web site to either another page on your site or another site.

The procedure can be done on a temporary or permanent basis. A Flash tutorial on how to add redirection can be viewed by clicking here...

How do I use the included scripts mentioned in your hosting packages?

1970-01-01T10:00:00+10:00

With your web hosting package we have included a number of free to use scripts. Though they are included with your package, you must first install them. Don't worry, installation is a snap. An example of an installation of one the scripts can be viewed in a Flash tutorial by clicking here...

How do I set up sub domain redirection?

1970-01-01T10:00:00+10:00

If you have created sub domains through your control panel, you can redirect them to any url. It's very simple to do this. To view a very simple Flash tutorial just click here...

How do I forward emails to a different email address?

2010-05-17T20:06:38+10:00

This is easily done through your control panel. Remember, If you want to just set up an email forwarder it is not necessary to create a POP account for that same address as well.

To view a very simple Flash tutorial on how to set up an email forwarder click here...

Where can I find help for Eudora?

2010-05-17T20:02:03+10:00

If you are having a mail problem please let us know but if you are sure that it is a problem with the application here are direct links to the support areas of the Eudora web site:

Eudora for Windows

Eudora for Macintosh

Where can I get support for Apple Mail?

2010-05-17T20:42:50+10:00

Apple provides great support pages for Apple Mail. You can find exactly what you are looking for by perusing their vast support library here.